Terms of Service

These Terms are a binding agreement between you and AxiomX LLC ("we," "us"), the operator of thelivingrecord.com and the services offered under the name "The Living Record." By creating an account or using the service you accept them and our Privacy Policy. You must be at least 18 and able to form a contract. If you do not agree, do not use the service.

The Living Record turns a guided, AI-assisted interview into a written article, optional narrated audio, and an optional interview film. New accounts are reviewed before AI features unlock; we may approve, decline, or revoke access at our discretion to keep the service safe.

By design, raw audio and video you record during an interview, and the interview film composed from them, exist only in your browser on your device. We never receive or store them (transient processing excepted, as described in the Privacy Policy). You are solely responsible for downloading and safekeeping them. What you do with your recordings and films after download is entirely your decision and responsibility.

We are not a backup service for recordings. If browser data is cleared, a device is lost, or a session ends before you download, on-device content is permanently unrecoverable, and we have no liability for that loss. Download promptly, every time.

You own your content: your words, recordings, photos, and the records, articles, and films the service generates from them. You grant us only the limited license needed to operate the service — to process your inputs through the providers that power it and to store and serve the artifacts described in the Privacy Policy (your article, narration, profile photo) until you delete them. We claim no other rights. We do not train our own AI models on your content, and we configure our providers not to use it for general model training — your personal voice clone, built at your request and deletable by you, is the deliberate exception.

Voice cloning and photo-avatar features may be used only with (a) your own voice and your own photo, or (b) the voice or photo of another living person who has given you their informed, verifiable consent, or (c) the voice or photo of a deceased family member where you hold the right to memorialize them. You represent and warrant this for every sample and photo you upload.

• Impersonating any real person without consent — including public figures — is prohibited and grounds for immediate termination;
• Content produced with cloned voices or photo avatars is synthetic media; where you publish it, applicable disclosure laws are your responsibility;
• You may delete your voice clone at any time in Profile → Voice.

Articles, questions, and narration are generated by AI from your words. They can contain errors, omissions, or phrasing you did not intend. Review every record before relying on it or sharing it. The service provides no professional advice: interview, exam, and public-speaking tools are practice aids only, and the speech-practice exercises are not medical care, not a medical device, and not a substitute for a licensed speech-language pathologist or any clinician.

• Pricing is pay-per-use: a record block covers one record with up to 15 minutes of recording, plus one block per additional 15 minutes started; optional extras are priced on the Pricing page. Payments are processed by Stripe.
• Credits are prepaid usage credits: they never expire, but have no cash value, are not transferable, and are not redeemable for money except where law requires.
• A record block is consumed when its interview session starts. Credits spent on delivered work (a started interview, a rendered clip, a created clone) are non-refundable; if a paid generation fails to deliver, reach us via the contact form at /contact and we will restore the credits or make it right.
• Prices may change prospectively; changes never affect credits already purchased.

You agree not to use the service to:

• break the law, or infringe anyone's rights (privacy, publicity, copyright);
• create deceptive synthetic media of real people, or content that harasses, defames, exploits, or endangers anyone, including minors;
• upload malicious code, probe or overload the service, scrape it, or resell it;
• circumvent metering, approval review, or safety controls.

We may remove content, suspend, or terminate accounts that violate these rules, and may refuse service to anyone at our reasonable discretion.

The service — its software, design, anchors, and brand — is ours or our licensors'. These Terms grant you a personal, non-exclusive, non-transferable right to use it; nothing transfers any ownership in the service to you.

You may stop using the service and request account deletion at any time. We may suspend or terminate access for violation of these Terms. Upon termination we delete stored account data as described in the Privacy Policy; export anything you want to keep first. Sections 3–6 and 11–14 survive termination.

THE SERVICE AND EVERYTHING IT PRODUCES ARE SOLD AND PROVIDED STRICTLY "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED AVAILABILITY. YOU ACCEPT THE SERVICE WITH ALL FAULTS AND USE IT AT YOUR OWN RISK. THIRD-PARTY PROVIDERS THAT POWER GENERATION MAY BE SLOW OR UNAVAILABLE; SOME BROWSERS MAY NOT SUPPORT EVERY CAPTURE OR EXPORT FORMAT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA (INCLUDING LOSS OF ON-DEVICE RECORDINGS OR FILMS), PROFITS, OR GOODWILL; (B) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE, HOWEVER ARISING, WILL NOT EXCEED FIFTY U.S. DOLLARS (US$50); AND (C) IF ANY PART OF THIS SECTION IS FOUND UNENFORCEABLE, OUR LIABILITY WILL BE LIMITED TO THE SMALLEST AMOUNT PERMITTED BY APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

You will defend and indemnify us against claims arising from your content, your use of voice or likeness features without required consent, or your breach of these Terms.

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally within 30 days of written notice submitted through the contact form at /contact will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules; judgment may be entered in any court of competent jurisdiction. You and we each waive any right to a jury trial and to participate in a class action. Either party may instead bring an individual claim in small-claims court. You may opt out of arbitration by emailing us within 30 days of first accepting these Terms.

We may update these Terms; the effective date above will change and material updates will be flagged in the product. Continued use after a change is acceptance. Contact us through the contact form.